Like in many service industries, it can be difficult to know what to look for and ultimately how to pick the right company or business for your needs. Finding a good animal transport company to hire can be especially stressful since the well-being of your pet or animal is on the line.

The absolute first thing to do when looking for a transport company is to make sure they have all the proper licensing and credentials for transporting animals. A new search feature on the Hauling Buddies website allows users to the database for the Federal Motor Carrier Safety Administration. This database provides information such as a transportations company’s operation classification, the cargo they haul, and where they are authorized to operate. To verify the credentials of a transport company hauling small animals, you can use the Internation Pet and Animal Transportation Association (IPATA) and the United States Department of Agriculture (USDA).

Assuming the transport company’s credentials are verified, the next step is to do a little digging into their ratings and reviews. This will help you better understand the company’s true intentions, how well they do their job, and ultimately whether they are a good match for the service you need. A professional transport company will be transparent and clear about its travel requirements, safety guidelines, and payment methods. Any lack of important information, shady actions, or unclear requirements can be signs of a non-reputable company or a scammer.

After verifying credentials, and reading through their reviews, you should do a quick evaluation of how you feel about the company. You should be able to ask them questions about their experience hauling, their experience with animals, and anything else you may be curious or concerned about. Asking about a normal hauling experience, requesting updates during the trip, or explaining any unique circumstances regarding your animal could be done at this time. It is important for you to feel that your animal will be safe and well cared for during their trip, and will arrive at their destination as planned.